FAQs

Absolutely! Stampops stamps are completely safe to use. Our water-based inks are not only gentle on fabrics but also environmentally friendly. If needed, the ink can be removed over time, enabling the clothes to be reused.

The stamp's dimensions are approximately 50X60X2mm, the stamp is made of high quality plastic and the ink is water-based.

You can fit up to 13 characters on the first line and 10 characters on the second line (optional), with or without an icon next to the name.

For the second line ( which is optional), you can add a phone number - most common use.

In addition to that, we can customize your Stampops stamp in any language you want!

The stamp can be used on most fabrics, with the exception of more synthetic materials like polyester and nylon.
We suggest avoiding these types of fabrics and instead using white tape and marking it with the stamp.
Apart from that, the stamp can also be used on cardboard and all sorts of papers.

Certainly yes! Each order comes with a white tape that you can stamp the name on, so you can use it on dark or black fabric. Just press the white ribbon onto the clothing and stamp the name.

Since this product is personalized, the estimated delivery time is 7-14 business days after you place the order. However, it could be delayed for up to 10 business days depending on the customer's address and any unforeseen issues with the courier service, so please bear this in mind when ordering. For more information, please refer to our shipping and returns policy.

Indeed! We ensure a 30 day money-back guarantee for all orders.
We'll provide a full refund within 30 days of receiving the product, depending on our return and shipping policy.

In an effort to provide you with the highest level of security when buying online, we have employed the most sophisticated tools in this field in creating a system to safeguard information and preserve privacy, based on the most up-to-date methods. SSL technology and PCI DSS regulations are employed to safeguard your billing data as it travels through the web. Buy on the web - secure purchase!

You can pay online using a credit card or PayPal. Additionally, you may make a purchase together with a telephone representative.

You may see the charge for your order on your credit card under the name: "Stampops". If you cannot find the charge, contact us and we'll try to help you.

You may cancel an order for an item and request a refund minus a handling charge of 5% of the value. Once your order has been processed for delivery, we are unable to accommodate any changes, so please contact us as soon as possible if you wish to cancel your order.

We guarantee fast delivery! We dispatch orders from our factories within two business days after the order is confirmed.

Shipping time for standard orders is between 7 and 14 business days, for "Home delivery" orders it is between 7 and 14 working days.

The express delivery time range is 7 to 14 working days.

The time frame does not include order processing time, which takes two extra days.

Deliveries may be delayed by up to 10 business days in some cases if the location of the customer's residence and the courier company's cargo delays coincide.

It is critical to note that most items on the website are available as home delivery options, but due to courier company limitations, products that include liquids or large pictures cannot be delivered to your home, so those items are not included in the "home sale" or as a delivery choice when you make your selection.

Once you've placed your order, you'll receive a secure tracking number that will be attached to your package. This tracking number will allow you to know where your package is at all times.

It's important to note that, in some cases, products may be shipped in multiple packages due to logistical considerations.

While we typically ship orders within two business days of the order confirmation, it's possible that the system may take up to 72 hours or more to update your tracking number. This delay is due to automatic synchronization with the shipping company's transport system.

Our refund policy is valid for 30 days from the moment you receive the package. If more than 30 days have passed, unfortunately, we will not be able to offer you a refund, exchange or the delivery of a replacement product.

To process a refund, the item must be new/unused and in its original packaging.

You can purchase products from the website with confidence anywhere in the world. We ship anywhere in the world and meet up with major shipping companies to get your stuff sooner. The shipping times are the same as the ones shown at the top of the page.

Credit card or PayPal refunds may appear in the account after up to 10 business days and depending on refund processing times. This can vary between different credit companies. Please note that shipping costs are non-refundable.

If the package has not been received within the designated shipping time, please contact us immediately to request a refund.

In the event that the product arrives damaged, broken, or not working, the customer must provide us with photos or a video of the product so that we can handle the situation accordingly. Although we carefully select and quality check each of our products before shipping, mishaps can occur during transit which are beyond our control. If this happens, please get in touch with us for further guidance on how to proceed with your case.

Absolutely! Our representatives are eager to offer you a warm and personalized service, assisting you in placing an order on our website. You may share your details with us by completing the form on our website, sending an email, or directly contacting the representative via live chat. Click here to make an inquiry.

We offer multiple platforms for your convenience. You can reach us by email, by filling out a form on our website, or by live chat.

Our customer service team is available to you 24/7.